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Job vacancies at Konga (13 positions)

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Konga Online shopping in Nigeria for phones, clothes, home & kitchen, computers and more at best prices on Konga.com. Enjoy fast delivery service.

Inventory Officer

Job Description   
The Inventory Officer is part of the outbound team and. This role is responsible for recording shipments as assigned to dispatchers and franchises. Keep records of inbound and outbound of shipments into the XC. Organize the floor operations to conform to the standard and ethics of Konga. Ensuring that there is quality reporting End-to-End.

Reporting Line    Exchange Centre Supervisor

Duties & Responsibilities  
1. Receive and dispatch goods and record stock movement.
2. Maintain stock records on system.
3. Ensure the correct number of packages are shipped to franchises.
4. Ensure processes are followed as regards to operations flows/matrix
5. Orders issue resolutions
6. To maintain record of receipts as well as issuance of items that are going out of the warehouse so as to ensure accuracy and completeness
7. To be involved in reconciliation of physical order received with the orders issued to different regions.
8. Ensures that the stocks stay physically protected in the warehouse.
9. To supervise the loading process, the subsequent sorting of orders into various location.
10. Prepare reports on all orders shipped to SC and various regions.
11. Any other assigned responsibility
12. Generate discrepancy reports for inbound and outbound volume and resolve all outstanding

Skills & Competencies   
• Demonstrated logistics experience
• Clear conceptual understanding of inventory control.
• At least 2 years’ experience in managing staff
• Understand the importance of escalating queries or inaccuracies within the center.
• Adherence to process and procedural requirements
• Good written and Oral Communication skills, work well within a team environment
• Attention to details and the accuracy surrounding completing tasks.
• Disciplined in time keeping and achieving daily outputs as required

Qualifications & Experience
• Demonstrated logistics experience
• Clear conceptual understanding of inventory control.
• At least 2 years’ experience in managing staff
• Understand the importance of escalating queries or inaccuracies within the center.
• Adherence to process and procedural requirements
• Good written and Oral Communication skills, work well within a team environment
• Attention to details and the accuracy surrounding completing tasks.
• Disciplined in time keeping and achieving daily outputs as required
• A graduate or ND holder with at least one year experience in logistics operations

Exchange Center Supervisor

Job Description   

The Exchange Center Supervisor is responsible for managing the Daily Deliveries at the Exchange Center. This individual will oversee and manage all Exchange Center functions including receiving orders from the DC

Reporting Line    Lead, Exchange Center Operations

Duties & Responsibilities   

1. Supervise all distribution operations, ensuring all work is performed in accordance with standard operating procedures
2. Oversee and manage all daily inbound and outbound inventories and ensure they are documented and distributed accordingly
3. Ensure shipments’ and inventory transactions’ accuracy
4. Communicate effectively within the XC to achieve daily operational goals
5. Maintain items record, document necessary information and utilize reports to project exchange center status
6. Identify areas of improvement and establish innovative or adjust existing work procedures and practices
7. Ensure workload can be met within the timelines and raise and escalate concerns with key team leaders to ensure contingency plans can be made immediately
8. Perform ad-hoc tasks as assigned by superiors in support of operations when necessary.
9. Ensure any bottlenecks which impact throughput are addressed immediately: Cancellations, printer issues or other technical issues, pick up item delays etc.
10. Provide both positive and negative performance feedback in a timely manner, in accordance with department process

Skills & Competencies 

• Demonstrated logistics experience
• Clear conceptual understanding of inventory control.
• At least 2 years’ experience in managing staff
• Understands the importance of escalating queries or inaccuracies within the warehouse.
• Adherence to process and procedural requirements.
• Good written and Oral Communication skills, works well within a team environment
• Attention to detail and the accuracy surrounding completing tasks.
• Disciplined in time keeping and achieving daily outputs as required
• Target driven

Qualifications & Experience   

• A graduate or ND holder with at least one year experience in logistics operations

Compliance Officer

Job Description   

The Compliance Officer will be responsible for ensuring the company complies with its own operating policies and procedures. He/She will also be responsible for protecting the company from risks that could interfere with the company’s objectives and goals and mitigate risk where it is unavoidable.

Reporting Line    Manager, Risk Management

Duties & Responsibilities   

Compliance

1. Monitoring the implementation of the compliance program
2. Assisting with reporting on a regular basis on the progress of implementation, and assisting these components in establishing methods to improve efficiency and quality of services, and to reduce the vulnerability to fraud, abuse, and waste
3. Periodically assisting to revise the compliance program in light of changes in the needs of the organization, and in the law and policies
4. Participating in a multifaceted educational and training program that focuses on the elements of the compliance program, and seeks to ensure that all appropriate franchises are knowledgeable of, and comply with standards
5. Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
6. Investigating and acting on matters related to compliance and any resulting corrective actions
7. Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation
8. Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution
9. Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures0

Skills & Competencies   

• Minimum 3 years work experience
• At least 2 years risk management experience in a audit firm
• Security investigations and intelligence skills
• Ability to monitor cases
• Attention to details

Qualifications & Experience   

• First degree in any discipline
• Professional qualification will be an added advantage

Claims Officer

Job Description   

The Claims Officer will decide whether an insurance company will settle a claim and manage the claim through to payment.

Reporting Line    Distribution Supervisor

Duties & Responsibilities   

1. Manage, prepare and assess claims
2. Ensure claims are settled in accordance with policy and company guideline
3. Liaise with after-care team when needed
4. Apply creative problem-solving to selected claims, while adhering to policy definitions and regulations
5. Develop and maintain relationships with range of stakeholders
6. File claims electronically using the claims portal
7. Thorough documentation and general office administration

Skills & Competencies   

• Previous claims filing experience
• Must pay attention to details
• Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
• Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
• Effective oral and communication skills
• Computer skills, planning and administrative skills

Qualifications & Experience   

• Previous claims filing experience
• Must pay attention to details
• Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
• Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
• Effective oral and communication skills
• Computer skills, planning and administrative skills
• First degree in a numerate discipline

Franchise Management Officer

Job Description   

The Franchise Management officer is responsible for ensuring the maintenance of continued business relationships towards Franchisees as well as the implementation and execution of support systems to maximize Franchisee and Franchisor returns across the network of Konga fulfillment locations.

Reporting Line    Regional Operations Manager

Duties & Responsibilities   

• Evaluates market conditions and recommends strategies for franchise expansion
• Conducting operational audits of franchise locations and infusing organizational culture into the franchisees
• Responsible for building strong business relationships with Franchisees and other relevant bodies
• Monitors compliance within franchise businesses to ensure that organizational standards, policies and processes are met
• Oversee the implementation and management of operational campaigns and special projects
• Manages franchisee evaluation, selection, certification and performance monitoring
• Responsible for development matters of new fulfillment locations and remodeling of existing ones.
• Optimizes existing work processes and management systems to ensure the cost effective management of resources
• Provides Franchisees with guidance and training to ensure the highest levels of service delivery, quality value and efficiency
• Resolves diverse problems in various franchise policy compliance situations.
• Evaluates market conditions and recommends strategies for franchise expansion.
• Following up quantitative productivity and qualitative performance of franchise locations.
• Preparing and submitting several status reports, highlighting trends and general areas of interest and concern.
• Developing and updating working procedures affecting Sales and KPI (Key Performance Indicators).
• Organizing necessary training for franchise partner employees..
• Being on call to ensure 24 hours/7 day availability, performing frequent spot checks
• Responsible for ensuring franchise compliance with Konga image in all fulfillment locations.
• Participating in special projects with an impact on Sales e.g. marketing impact analysis.
• General problem solving and other duties as assigned

Skills & Competencies   

• Fanatical attention to detail
• Analytical thinking and problem solving
• Resolution and negotiation skills
• Excellent people & communication skills
• Participative management & decisiveness
• Above average operational skills
• Strong customer service orientation & ‘Can Do’ attitude
• Organizational awareness: understand the structures, processes & procedures.
• Brand awareness: understanding the Product, Services, people & Brand.
• Ability to handle multiple business pressure and operate effectively under stress
• Willing to travel. Will be required to stay away from home

Qualifications & Experience   

• Business Degree/Diploma or a related tertiary qualification
• Minimum 3 years management experience required with a multinational franchise business
• Own valid drivers’ license
• Traceable references

Floor Audit Officer

Job Description   

The Floor Audit Officer will be responsible for monitoring, detecting and reporting suspicious behaviour within the operations of the DC.

Reporting Line    Manager, Risk Management

Duties & Responsibilities   

• Record the number of items and consignments that are received and shipped by K-Express from DC outbound
• Monitor, detect and report suspicious activity within the DC
• Be the first point of call for a whistle blower who wishes to report suspicious activity
• Produce daily reports on the number items/packages received and processed at the
• Monitor compliance within the operations of the DC
• Highlight potential flaws in operations which may allow pilferage to go unaccounted
Skills & Competencies    Essential
• Experience of working in an environment securing assets and FMCGs
• Experience of working in a customer facing environment
• Experience in creating and maintaining records with a database and producing daily reports from records the stored in the database
• Numerate and literate
• Ability to work well within a team environment with a ‘can do’ attitude to work
• Ability to use MS Office Packages (MS Word, PowerPoint & Excel)
• Ability to work well under pressure and to respond to deadlines

Qualifications & Experience   

Essential

• Experience of working in an environment securing assets and FMCGs
• Experience of working in a customer facing environment
• Experience in creating and maintaining records with a database and producing daily reports from records the stored in the database
• Numerate and literate
• Ability to work well within a team environment with a ‘can do’ attitude to work
• Ability to use MS Office Packages (MS Word, PowerPoint & Excel)
• Ability to work well under pressure and to respond to deadlines
• HND/OND/Bachelor’s degree or equivalent experience

Method of Application

Interested and suitably qualified candidates should click here to apply online.

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These are the 5 most ‘boring’ — and exciting — jobs in the world, according to a recent study

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Financial jobs may often be lucrative — but some of them could make you seem boring and even incompetent to the people around you, according to a new study.

Researchers from the University of Essex in Colchester, England, asked more than 500 people across five different experiments about the careers and hobbies they considered the most “boring” — and what characteristics they associated with people who did those jobs. The study was published in the Personality and Social Psychology Bulletin earlier this month.

Finance was overwhelmingly tagged as the world’s most boring industry, with finance-associated positions occupying four of the top five slots on the “most boring” list. The people occupying those “boring” jobs were also not seen as competent, according to the report, which surprised at least one of the study’s authors.

“I would have thought that accountants would be seen as boring, but effective and the perfect person to do a good job on your tax return,” Wijnand Van Tilburg, a study co-author and senior lecturer in the university’s psychology department, said in a statement last week.

Tilburg said that stereotypically “boring people” are generally disliked, and often avoided by the people around them — largely due to unfair preconceived notions.

Your perceptions of people can certainly change over time, but folks dubbed as “boring” don’t often get a chance to prove the stereotypes wrong, Tilburg said. “The very fact that people choose to avoid them can lead to social ostracization and increase loneliness, leading to a really negative impact on their lives,” he said.

Tilburg said he launched the study to explore stigmas around boredom, and how it can impact the way humans perceive each other: “The irony is studying boredom is actually very interesting and has many real-life impacts.”

Here are the results of the study, including top-five lists for most boring jobs, most exciting jobs and most boring hobbies:

Top 5 most boring jobs
Data analysis
Accounting
Tax/insurance work
Cleaning
Banking

Top 5 most exciting jobs
Performing arts
Science
Journalism
Health professional
Teaching

Top 5 most boring hobbies
Sleeping
Religion
Watching television
Observing animals
Math
Some of those “boring” jobs do tend to pay more than some of the “most exciting” ones. According to compensation software and data company Payscale, the average salary for a data analyst is around $62,754 per year. That’s approximately $10,000 per year more than the average salary of someone in performing arts — roughly $52,522, according to Glassdoor.

And while “sleeping” ranked as the single most boring hobby anyone could have, getting regular amounts of high-quality sleep is essential to your productivity, health and mental sharpness, according to research.

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The 10 most-searched jobs in the U.S., according to Google—and how much they pay

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The coronavirus pandemic has spurred millions of people to quit their jobs to spend more time at home, become their own boss or pursue their dream career, among other reasons.

This phenomenon – often referred to as “The Great Resignation” – has dominated conversations in recent months, and new research from Google based on its search trends suggests that this quitting wave is reaching other continents.

The top countries searching for “how to leave your job” on Google between January 2021 and 2022 were the Philippines, South Africa, the U.S., Australia and the U.K.

While Google did not include additional global insights in its report, their researchers did identify the top jobs people searched for in the U.S. alongside the phrase “how to become,” such as “how to become a lawyer,” to determine which careers people are most interested in.

Google’s research shows that people are most excited about jobs that help others improve their mental and physical health, offer ample travel opportunities and flexible work schedules. “Real estate agent” and “flight attendant” claimed the top two spots on the list.

Some jobs, however, are more popular in certain regions over others. People in the Northeast, Northwestern Midwest and Western U.S. appear to be the most interested in real estate careers, while swaths of people in the South and Midwest wanted to become notaries.

Only two states’ most-searched jobs didn’t include notary or real estate agent: New Mexico, where flight attendant was the most popular gig, and Montana, where people searched for personal trainer jobs more than any other role.

Here are the top 10 jobs people want in the U.S. right now according to Google, how much they pay and the education requirements:

Map showing the top jobs in the U.S. including real estate agent and personal trainer based on new Google research


Image courtesy of Google

  1. Real estate agent
    Median salary: $51,220

Typical entry-level education: High school diploma or equivalent

  1. Flight attendant
    Median salary: $59,050

Typical entry-level education: High school diploma or equivalent

  1. Notary
    Median salary: $37,000

Typical entry-level education: Bachelor’s degree

  1. Therapist
    Median salary: $47,576

Typical entry-level education: Bachelor’s or master’s degree

  1. Pilot
    Median salary: $130,440

Typical entry-level education: Bachelor’s degree and flight training

  1. Firefighter
    Median salary: $ 52,500

Typical entry-level education: Postsecondary nondegree award (certificate program and other skills training)

  1. Personal trainer
    Median salary: $40,510

Typical entry-level education: High school diploma or equivalent

  1. Psychiatrist
    Median salary: $208,000

Typical entry-level education: Doctorate of medicine, or M.D.

  1. Physical therapist
    Median salary: $91,010

Typical entry-level education: Doctoral or professional degree

  1. Electrician
    Median salary: $56,900

Typical entry-level education: High school diploma or equivalent

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These are the top companies to work for in the UK in 2022, according to Glassdoor

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Software company ServiceNow has been named as the best place to work in the U.K. in 2022, according to Glassdoor’s annual employer rankings.

ServiceNow entered the U.K. rankings for the first time this year, with employees highlighting the company’s strengths in its workplace culture, career opportunities and training, in anonymous reviews left on Glassdoor.

California-based ServiceNow is headed up by Bill McDermott, the former CEO of software solutions firm SAP.

McDermott noted that the “employee experience is really everything” amid the return to work, speaking on CNBC’s “TechCheck” in August, on the back of ServiceNow’s acquisition of indoor mapping and wayfinding company Mapwize.

“There’s a war for talent out there … the companies that are early adopters to these technologies [will] win and the one’s that don’t will lose a lot of people,” McDermott said.

Global jobs website Glassdoor compiled the rankings by looking at companies that had received at least 30 ratings across nine attributes, including an overall score from an employee, as well as factors such as work-life balance, compensation and benefits, and whether staff would recommend their employer to a friend.

I.T. consultancy AND Digital came in second place on Glassdoor’s 2022 list and was also a newcomer in the rankings.

Jill Cotton, career trends analyst at Glassdoor, told CNBC via email that this year’s rankings had seen a number of new entrants partly because the coronavirus pandemic had “turned the business world upside down but this gave companies the opportunity to embrace change, rip up the corporate rulebook and put their people first.”

Cloud-based software firm Salesforce, which topped the rankings last year, dropped down to third place on the 2022 list.

Cotton said that technology companies dominated the rankings because they were “well-equipped to adapt during the pandemic.”

In addition, she said that the pandemic had forced many businesses to speed up their adoption of technology.

“This growing importance means that now all businesses need to be a tech company of sorts,” Cotton added.

Immediate Media Company, a special interest content and platform company, and Abcam, a supplier of protein research tools, rounded out the top five companies on Glassdoor’s list. Here’s the full rundown of the U.K.’s best employers.

The U.K.’s top 10 employers for 2022
ServiceNow
AND Digital
Salesforce
Immediate Media Company
Abcam
McKinsey & Company
Adobe
VMware
Arm
Meta (Facebook)

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