JOB DESCRIPTION
IROKO Partners Limited is seeking to employ suitable and qualified applicants to fill the position of Customer Retention Officers.
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The Position is based in Nigeria.
Duties & Responsibilities
Placing engagement and retention calls to our local customer base to provide support.
Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
Achieving and maintaining proficiency with our escalation matrixes
Consistently staying up-to-date with new irokotv products/services
Requirements
Excels at multi-tasking
Proven problem-solver
Adaptive to change
Independent and resourceful
Solid team player who thrives on working in a fast paced environment
Interview Date
8th May, 2018, by 9:00am
Applicants should come for an open interview at:
Valley View Plaza,
99 Opebi Link Road,
Ikeja,
Lagos State.